Our products utilize 100% up-cycled plastic waste. Sources include milk and juice boxes, bottle caps, cups, straws, plastic cutlery, and more. This approach utilizes these materials that are not recycled, and would otherwise end up in landfills.
No additional materials, chemicals or colors are added at any stage of processing. Color variations between batches will occur, enhancing the uniqueness of individual products.
For some of our products, a layer of natural plant-based Tung oil is added after sanding to create a durable surface. No other chemicals are added otherwise.
TPP+—Milk & Juice Packaging (TETRA—PAK), aluminum foil, plastic bags.
TERRA—Bottle caps, plastic straws, disposable plastic cutlery, liquid containers, detergent bottles, shampoo bottle.
TPP+ is composed of milk & juice packaging (often TETRA—PAK), aluminum foil, and plastic bags.
In the pressing process, elevated temperatures facilitate the fusion of the plastic layer, which functions as an adhesive to maintain the structural integrity of the material.
No harmful by-products are created during production. Any leftover materials are returned to the supplier to be up-cycled into new material boards or repurposed into other products, creating a never-ending cycle of up-cycling, otherwise known as the ‘Mãi’ (forever) cycle.
For all products made from Terra materials, we avoid using additional finishing materials and instead rely on manual sanding techniques to achieve a polished and refined surface texture.
For all products made from TPP+ materials, a layer of natural plant-based Tung oil is added after sanding to create a durable surface.
Mãi is made from 100% up-cycled plastic with no additional colors and chemicals, preserving the inherent qualities of its original sources – durability and longevity.
While our products are designed to withstand regular usage, natural wear and tear may gradually appear over time.
For stools made from TPP+, due to the nature of the materials, we don’t recommend them for F&B settings where excessive physical stress on furniture maybe common.
Typically 2 months, although time may vary depending on the amount of plastic waste collected and demand for up-cycled materials.
All products are carefully handmade, which can have some impact on time.
Please note that the lead time mentioned above applies only to the available design of Mãi products.
We offer customized material coloration and product design options.
Pricing and timelines may vary based on material sourcing, design complexity, and rigorous product testing to ensure high quality.
For specific inquiries, please contact our dedicated team at [email protected].
The Mãi products are designed to fit tightly together to reduce becoming loose over time.
We recommend using a rubber mallet and applying pressure to ensure a secure fit. Please bear in mind that all Mãi furniture arrives to us from the manufacturer fully constructed.
We disassemble for flat packing, therefore every piece is guaranteed to fit back together, even if very hard at times to build. No adhesive is necessary.
[Learn how to assemble your stools & tables]
If you encounter any defects when the product arrives, please contact us immediately via [email protected].
Please include the following information in the email:
– Name
– Phone number
– Your order number
– The name of the item(s) that is damaged/defective
– Photo(s) of the damaged/defective item(s), along with a close-up shot(s) of the issue
– A brief message describing the issue.
We will respond to your message as soon as possible.
Note: Please do not discard the damaged/defective item(s) and contact us via [email protected], as we may need to collect it for further assessment or up-cycling purposes.
Products made from Terra are suitable for both indoor and outdoor use. Please note that the products’ colors may fade under direct sunlight.
Although products made from TPP+ is produced water-resistant with a natural Tung oil coating, prolonged exposure to rain or direct contact with water may compromise their ability to withstand moisture. Therefore, we recommend products made from TPP+ for indoor use only.
Products made from Terra are suitable for all uses and environments.
For stools made from TPP+, due to the nature of the materials, we don’t recommend them for F&B settings where excessive physical stress on furniture maybe common.
For all products, we recommend cleaning with a damp cloth and plain water. Avoid using soap or chemicals.
For products made from TPP+ specifically, to maintain longevity, please reapply the Tùng oil every 6 to 12 months.
We offer international shipping to all customers.
All products are flat-packed with extra protection layer (for shipments outside of Vietnam) to optimize shipping efficiency, reduce packaging materials, and lower transportation emissions.
Please note that most shipping companies in Vietnam will add layers of plastic to your boxes for their own reasons. We have not yet been able to have a strong influence or reducing this occurrence.
For shipments within Vietnam, all products will be delivered in their original packaging with no extra carton boxes to minimize our impact on the environment.
For shipments outside of Vietnam, we reinforce your package with an additional layer of carton to provide maximum protection during transit.
Our products have been carefully crafted from up-cycled materials that have been cleaned and processed under intensive heat, However, we do not recommend placing food directly on the products.
Our products are made from materials that are made by reconstituting other food-grade plastics such as beverage containers and straws.
During production, these materials are processed at a temperature sufficient to melt them without burning the material.
Due to the unique composition of the materials, our products are not certified by agencies that would guarantee they are still food-grade.
We encourage parents and guardians to supervise children during use of our products.
Yes, we offer wholesale options for trade and commercial clients.
If you are interested in purchasing our products in bulk or for commercial purposes, please contact our dedicated team at [email protected].
In addition, we are also open to collaborations and partnerships.
Please kindly contact our dedicated team at [email protected] with the following information:
– Name
– Phone number
– Your order number
– Details of the changes or updates you would like to make to your order.
We will make every effort to respond to your message as soon as possible.
If you request changes to your order items or quantity, there may be an additional fee for the added item and any applicable shipping charges. Your order lead time might change depending on the stock status of the additional items.
We understand that circumstances may change, and we want to provide our customers with flexibility. Therefore, we accept order cancellations with no penalty within 24 hours of the order placement.
To request a cancellation, please email our dedicated team at [email protected].
If you need a VAT invoice for your order, please select “Want to issue a red invoice” and provide us your details during check out.
If you forget to choose these options, please contact our dedicated team via [email protected] a VAT invoice together with all the information, and our dedicated team will assist as soon as possible.
For all orders outside of Vietnam, customers may be liable for customs fees once the package has entered their country, which may vary depending on the value of the package.
Our warranty period is 90 days from the date of receipt of goods.